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Case Studies
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National Wireless Company – Business Intelligence System

A national wireless provider wished to improve and expand an internal system used for network performance monitoring and reporting, which helps the company gain a competitive advantage over other wireless providers.

The business problem

A national wireless provider wished to improve and expand an internal system used for network performance monitoring and reporting, which helps the company gain a competitive advantage over other wireless providers.  The goal was to deliver hundreds of reports to the user community within an eight month period.  As the users are technically proficient and their needs are mission-critical, it was also important that the system be of high quality – reliable, high performing, and full featured.  However, the budget for software development was capped, making project execution a challenge.

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InVision Back Office ProjectBusiness_Woman

Bright Byte’s client had acquired multiple disparate platforms as a result of rapid growth and multiple acquisitions. These platforms performed very similar functionality yet required development, database, and support services unique to each environment.  This drove up costs, increased delivery time for new functionality, impacted customer service levels, and complicated the sales process.

The InVision Back Office Project was started to eliminate the client’s disparate legacy systems by unifying the sales, customer support, transaction processing, rating, billing, product development, and ERP systems into an enterprise-class platform. This new platform will provide internal and external accountability, business intelligence, key performance indicator reporting, and end-to-end audit compliant solutions to clients and employees.

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National Wireless Company – Co-Location System

This national wireless company targeted a revenue stream that had previously gone unnoticed.  By allowing other wireless carriers to locate antennas on cell sites owned by the company, they hoped to raise revenues to an estimated $50m per year.

The business problem

A national wireless provider decided to actively target a source of revenue that had previously gone unnoticed.    The wireless provider needed to develop a capability to market it’s portfolio of owned cell sites to try and attract leasing opportunities to other wireless carriers.   This capability needed to be ready for launch, at a national wireless conference, in 3 months.  Because of the company’s traditional waterfall processes for new software development and systems hosting, the business unit responsible for the marketing of this new capability knew that they needed to be creative to be able to meet their business goals.

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free-site-auditNational Prepaid-Card Company – Prepaid Visa System

This national prepaid-card company, whose goal is to be the leading transaction management and prepaid service provider in the industry, has established valuable relationships with retail giants such as Wal-Mart, Kroger, and ExxonMobil, and the majority of the nation’s leading wireless providers including Cingular, Verizon Wireless, T-Mobile, and more.   By leveraging these existing relationships they planned to enter the lucrative space of prepaid gift and debit cards.

The business problem

A national prepaid services provider had been approached on several occasions to implement prepaid Visa solutions to augment its vast array of prepaid products.  This company was ideally situated for implementing a prepaid Visa solution as it already owned the physical retail space where cards of this type would be sold.

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